Dian4d is committed to protecting your privacy. This policy clearly explains how we collect, use, store, and safeguard your personal data as a member of our platform in Malaysia.
Six core principles governing how we handle members' personal data
All data transmitted between your device and dian4d's servers is protected by bank-grade 256-bit SSL encryption. Your information cannot be intercepted by third parties during transmission.
Dian4d has never and will never sell, rent, or trade member personal data to any third party for marketing or commercial purposes without your explicit consent.
The dian4d Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all applicable data protection legal requirements in Malaysia.
We only collect data that is strictly necessary to provide dian4d services to you. No excessive or irrelevant data is collected without a clear and justified purpose.
As a dian4d member, you have the right to access, correct, delete, and control the use of your personal data at any time via your account settings or by contacting us.
Your financial information — including data for DuitNow, Touch 'n Go eWallet, GrabPay, FPX, and other payment methods — is processed through secure payment gateways and is not stored on dian4d's servers.
Dian4d ("we", "platform", "dian4d.im") values the privacy of every member and user on our platform. As a digital entertainment and online betting platform serving users in Malaysia, we understand the importance of protecting personal data.
This Privacy Policy explains in detail how dian4d collects, uses, discloses, and protects your personal information when you register as a member or use any of the services available on our platform — including Sports Betting, Live Casino, slots, e-sports, virtual sports, and progressive jackpots.
This policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection principles. We are committed to ensuring your personal data is handled responsibly, transparently, and securely at all times.
Dian4d collects various types of data depending on how you interact with our platform. The following are the categories of data we collect:
Dian4d uses the personal data collected for the following purposes only. We will not use your data for any purpose not stated in this Privacy Policy without first obtaining your explicit consent.
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Registration & account management | Identity, contact, account | Contract performance |
| Deposit & withdrawal processing | Financial, identity | Contract performance |
| Identity verification (KYC & AML) | Identity, documents | Legal obligation |
| Fraud detection & security | Activity, technical, network | Legitimate interest |
| Customer support | All relevant categories | Contract performance |
| Sending bonuses & promotions | Relationships, activity | Legitimate interest / consent |
| Analytics & platform improvement | Technical, activity (anonymised) | Legitimate interest |
| Legal compliance & regulatory reporting | Identity, financial | Legal obligation |
Dian4d does not sell, rent, or trade members' personal data to third parties. However, in the limited circumstances described below, dian4d may need to share your personal data:
Dian4d works with trusted service providers to operate the platform, including:
All third-party service providers working with dian4d are bound by strict data protection agreements and are permitted to use your data only for the specified purposes.
The security of your personal data is dian4d's highest priority. We implement comprehensive technical and organisational security measures to protect your data against unauthorised access, loss, alteration, or disclosure.
Dian4d retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. Our principle is to keep minimum data for the minimum period required.
| Data Category | Retention Period | Purpose |
|---|---|---|
| Active account data | Throughout active account | Service delivery |
| Financial transaction data | 7 years | Malaysian legal obligations |
| Activity & betting logs | 3 years | Fraud detection & auditing |
| Support communication records | 2 years | Dispute reference |
| KYC documents | 5 years after account closure | AML/legal requirements |
| Marketing data (if consented) | Until you withdraw consent | Your consent |
| Technical logs & IP | 90 days | Security & troubleshooting |
Once the retention period expires, your data will be securely deleted or permanently anonymised so that it can no longer be linked to you.
Dian4d uses cookies and similar technologies to enhance the user experience, maintain account security, and understand how members use our platform. Below are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling certain necessary cookies may affect the functionality of the dian4d platform.
As a dian4d member and an individual protected under Malaysia's PDPA, you have the following rights with respect to your personal data. We are committed to respecting and facilitating the exercise of these rights.
Dian4d services are intended for individuals aged 21 and above only. dian4d does not knowingly collect or process personal data from individuals under the age of 21.
Dian4d may update this Privacy Policy from time to time to reflect changes in our practices, technology, or new legal requirements. Each new version will be published on this page with a clear update date.
For significant changes that affect how we process your personal data, we will provide appropriate notice via email or in-platform notification on dian4d before the changes take effect. We recommend reviewing this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how dian4d handles your personal data, please contact us through the following channels:
Before processing any request relating to your personal data, we are required to verify your identity to ensure data security. Please include sufficient verification information in your request.
With 256-bit SSL encryption, Malaysian PDPA compliance, and a strict no data-selling policy, dian4d is a platform you can trust completely. Register today and enjoy over 1,200 games safely and securely.